I'm the lead for the language intelligence team at Twilio, where we're building out the product and platform to create the next-generation of AI-powered contact centers.
I was most recently CEO & founder at Vai Technologies, which was acquired by Twilio to start the natural language understanding and machine learning team.
I am active in the academic community, and am a visiting researcher at Lawrence Berkeley National Laboratory (LBNL) where I have worked on generative modeling in the natural sciences. A complete list of my publications can be found on my Google Scholar.
I previously founded Vai Technologies (sold to Twilio), and have held positions at Enlitic, SLAC National Accelerator Laboratory, and the European Organization for Nuclear Research (CERN), where I was part of the ATLAS collaboration. Further back, I was a graduate student at the Stanford Institute for Computational and Mathematical Engineering (ICME), and earned my undergraduate degree in Applied Mathematics at Yale University.
A more detailed list can be found in my curriculum vitae.
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Learn moreI spend a lot of time thinking about how to make recommender systems better. I've been experimenting with some end-to-end approaches, but I mostly spend time automating subsets of the collaborative + content driven pipeline
More generically, we extract insights from data that you've collected. Even if you don't have a specific goal in mind, we can help you find insights you never knew were there.
I am on Twitter (@lukede0), GitHub (/lukedeo), and LinkedIn (/in/lukedeo).
I'm (usually) reachable by e-mail at lukedeo@ldo.io.